Outsourced business services provider Solid8 Consulting Ltd today announced it is exhibiting at the CompTIA EMEA Member and Partner Conference 2019, London, 7 - 8 October.
Solid8 helps IT firms to focus on their core skills by providing outsourced business services, enabling companies to streamline their internal resources and focus on front-end operations, while support functions are handled by skilled and dedicated teams that immerse themselves in the business.
“We call it Integrated Outsourcing,” said Emma Brumpton, managing director, Solid8. “It’s an approach that begins from the inside, getting to the heart of client businesses and understanding their challenges, to build a trusted connection between what they need and what we deliver.”
Outsourced services include sales, customer services, product management, administration and phone answering. Solid8 also specialises in professional consultancy services, including business process review, policy writing and marketing, helping businesses grow by improving processes and performance, defining and documenting operations, and developing communication strategies.
As an integrated extension of the business, Solid8 works hand-in-hand with internal teams to lighten the load, while maintaining the exceptional service standards that clients’ customers expect.
“We work hard to understand our clients’ businesses and their customers’ needs, not just learning about products and services but embracing the how and why of what they do,” said Brumpton.
Scalable support enables companies to optimise the resources they need, either by outsourcing entire functions to Solid8 or by using it as an overflow, with the ability to flex up / flex down during periods of growth, or to bolster in-house teams facing high demand.
Solid8 can also help build resilience into organisations, by providing continuity cover and failover in the event of business interruptions or system downtime. “Having our specialised teams on standby gives clients peace of mind that if the unexpected happens, they can continue to operate and serve customers,” said Brumpton.
Clients can engage Solid8 on a long-term contract, temporary basis or for specific projects.
Prizes and special offers at CompTIA
Visitors to Solid8’s stand (#8) at the CompTIA Conference have the chance to win A Red Letter Day experience by entering a timed ball game or by completing a research questionnaire. The choice of prizes includes:
To celebrate the CompTIA Conference 2019, Solid8 has also put together a range of special discounts and free consultations for new customers signing up before 31st December 2019, including:
The annual CompTIA EMEA Member and Partner Conference attracts a diverse audience of executives and leaders engaged in the business of technology, whether it’s selling technology solutions or training and teaching tech skills. This year’s gathering will be held on 7th and 8th October at the Park Plaza Westminster Bridge Hotel in London.
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About Solid8
Solid8 Consulting Ltd provides outsourced business services on either a long-term, temporary or single project basis. Our range of professional, account-managed services includes:
Sales Services, Customer Services, Business Process Review, Policy, Marketing & Content, Phone Answering, Admin, and Product Management.
Solid8’s ‘Integrated Outsourcing’ approach is built on trust and transparency, giving our clients clarity and control while we deliver seamless services for their business and high-quality care for their customers.
For more information about Solid8 please visit www.solid8.co.uk or contact Emma Brumpton, managing director, tel 01256 597 760 or mobile 07852 337 351 or email emma@solid8.co.uk
About CompTIA
The Computing Technology Industry Association (CompTIA) is a leading voice and advocate for the $5 trillion global information technology ecosystem, and the more than 50 million industry and tech professionals who design, implement, manage, and safeguard the technology that powers the world’s economy. Through education, training, certifications, advocacy, philanthropy, and market research, CompTIA is the hub for advancing the tech industry and its workforce.
For more information about the CompTIA EMEA Member and Partner Conference 2019 please visit https://www.comptia.org/emea/home